Veterinary Receptionist
Core
Front-desk professional managing client intake, scheduling, billing, and communication to ensure a seamless, Fear Free experience for pets and owners.
Role type
Veterinary Receptionist
Builds
Client-facing service flow and administrative operations for a full-service animal hospital
Domain
Veterinary Medicine / Healthcare Services (via careerplan.io/jobs/8864866002-veterinary-receptionist-at-veterinarypracticepartners)
Deliverable
client delivery
Required skills
Client communication, appointment scheduling, billing and payment processing, record management, multitasking, empathy
Preferred skills
Veterinary terminology knowledge, ezyVet system experience, Fear Free certification
Technologies
ezyVet, credit card terminals, practice management software
Responsibilities
Greet clients and manage check-in/check-out processes, answer phones and direct calls, schedule and confirm appointments, process payments and financial transactions, maintain client and patient records, coordinate communication between medical team and clients, manage prescription refill requests, maintain lobby organization and cleanliness
Seniority
Entry-level to Junior, hands-on IC