Junior Salesforce Administrator (temporary position)
Core
Junior Salesforce Administrator supporting a 300+ user CRM instance for Net2phone, focusing on configuration, maintenance, and process automation.
Role type
Junior Salesforce Administrator
Builds
CRM platform configurations, automated workflows, custom reports, and dashboards
Domain
Customer Relationship Management (CRM)
Deliverable
product features
Required skills
Salesforce.com administration, process flow creation, task automation, custom report and dashboard creation, user account maintenance, data feed management, integrations, custom object management, Apex development
Preferred skills
ADM 201 certification, Developer certification, APEX development, Agile environment experience, Spanish language proficiency
Technologies
Salesforce.com, Apex
Responsibilities
Liaise with leadership and subject matter experts to analyze and implement new processes or automate existing ones; Execute day-to-day configuration, support, and maintenance of the CRM platform; Manage data feeds and other integrations; Ensure basic administrative functions including user account maintenance, reports, dashboards, and workflows.
Seniority
Junior, hands-on IC