General Manager
Core
Manage on-site daily operations of Via's intermodal transit service in Rochester, MN, including real-time dispatch, team leadership, and operational efficiency.
Role type
General Manager (Operations)
Builds
Intermodal transit service for daily commuters
Domain
Transportation / Mobility
Required skills
Operations management, Team leadership, Real-time problem solving, Stakeholder management, Data analysis, Compliance management, Strategic planning, Performance metrics tracking, Resource allocation, Customer service
Preferred skills
Entrepreneurial mindset, Adaptability, Autonomy, Cross-functional collaboration
Technologies
Dispatch systems, KPI dashboards, Reporting tools
Responsibilities
Manage on-site daily operations of the transit service, Lead and develop a large team of drivers and dispatchers, Serve as the real-time point of contact for operational issues, Liaise with senior management and external partners, Develop metrics and analyze data to improve processes, Ensure compliance with federal, state, and local regulations
Seniority
Senior, hands-on IC