Field Operations Support Agent ( 12 hours Night Shift)
Core
Coordinate facilities maintenance, manage administrative records, and monitor field operations for a bus transportation network.
Role type
Facilities and Operations Support Agent
Builds
Operational continuity and facility readiness for Flix/Greyhound bus network
Domain
Public transportation / Bus operations
Deliverable
Dashboards & analysis
Required skills
Facilities coordination, Administrative support, Call center operations, Microsoft Excel, Project management, Vendor management, Incident logging, Stakeholder communication
Preferred skills
Transportation industry experience, Security operations, Emergency response, CRM platforms (Salesforce), CMMS
Responsibilities
Follow up with vendors and schedule facility maintenance work; Maintain accurate administrative records and compliance documentation; Monitor and log field incidents and security issues; Investigate operational concerns and support field staff during disruptions; Assist with accounting and invoicing tasks; Optimize operational processes and ensure policy compliance
Seniority
Entry-level to Junior