Sessional Ombudsman ,Banking and Finance
Core
Deliver independent, fair, and balanced decisions on complex and significant disputes within the banking and finance sector for consumers, small businesses, and the financial services industry.
Role type
Sessional Ombudsman (Banking & Finance)
Builds
Independent dispute resolution outcomes
Domain
Financial Services / Dispute Resolution / Legal
Deliverable
client delivery
Required skills
sound judgement, complex legal issue analysis, banking regulation expertise, contract law knowledge, insolvency expertise, securities knowledge, lending experience, dispute resolution experience, credibility, pragmatism, fairness, communication with influence and empathy, independence, collaboration, integrity, impartiality
Preferred skills
experience in a tribunal, regulator, or external dispute resolution scheme
Technologies
AFCA dispute resolution framework
Responsibilities
Assist with complex and significant disputes within banking and finance, work collaboratively with experienced Ombudsmen, lawyers, and industry experts, apply sound judgement to resolve matters of significance
Seniority
Senior, per-engagement basis