Mitarbeiter (w/m/d) im technischen Kundensupport im Bereich Mehrwertplattform
Core
Providing technical support for energy transition products and solutions, handling customer error reports, and coordinating pilot projects.
Role type
Technical Support Specialist
Builds
Energy transition products and solutions for millions of German households
Domain
Renewable energy / Energy transition
Deliverable
client delivery
Required skills
Technical support experience, customer service, project coordination, cross-functional communication
Preferred skills
Technical or business education, English skills (via careerplan.io/jobs/883185-mitarbeiter-wmd-im-technischen-kundensupport-im-bereich-mehrwertplattform-at-ppc-ag)
Technologies
N/A
Responsibilities
Handle incoming customer error reports and technical issues, adapt support processes to customer requirements, coordinate pilot projects involving device integration in electromobility or photovoltaic setups, act as interface between internal departments and external partners
Seniority
Entry to Mid-level