Manager, Documentation & Content Experience
Core
Lead a team of eight technical writers to shape the documentation and content experience for Coveo's technical products, ensuring clarity for developers, administrators, and implementers.
Role type
Manager, Documentation & Content
Builds
Documentation, product content, interface copy, and in-product guidance for technical audiences
Domain
SaaS / Search & Analytics / Technical Documentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, capacity planning, stakeholder management, documentation strategy, information architecture, editorial judgment
Preferred skills
Documentation-as-code, modern publishing workflows, UX writing, API/SDK product knowledge
Technologies
AI, analytics tools, documentation platforms
Responsibilities
Coach and develop technical writers, manage documentation delivery and prioritization, partner with Product and Engineering, establish content standards, improve documentation experience via IA and tooling
Seniority
Manager, hands-on leadership