Atlassian Technical Consultant
Core
Trusted advisor leading the implementation, design, and configuration of Atlassian solutions (Jira, Confluence, JSM) to drive operational efficiency and business outcomes for enterprise clients.
Role type
Senior Atlassian Technical Consultant (Implementation & Strategy)
Builds
Production Atlassian configurations, workflows, automations, and integrations for enterprise clients
Domain
IT Service Management (ITSM) / Enterprise Software Implementation
Deliverable
client delivery
Required skills
Atlassian Certified Professional (ACP), Jira Service Management (JSM) solution design, Atlassian Cloud migration, workflow customization, security configuration and auditing, requirement gathering and analysis, ITSM/ITIL process knowledge
Preferred skills
Rovo and Atlassian Analytics experience, third-party tool integration, reporting and dashboarding
Technologies
Jira, Confluence, Jira Service Management, Atlassian Guard, Rovo, Bitbucket, Atlassian Cloud
Responsibilities
Lead design and configuration of Atlassian Products, collaborate with stakeholders to gather requirements, implement workflows and automations, act as Subject Matter Expert, provide post-implementation support and optimization, lead client workshops
Seniority
Senior, hands-on IC with client-facing advisory duties
