Senior Director, Forward Deployed Engineering, Americas
Core
Lead and scale the customer-facing Forward Deployed Engineering organization across the Americas, delivering production-quality enterprise AI applications on the C3 AI Platform.
Role type
Senior Director, Forward Deployed Engineering (Americas)
Builds
Production enterprise AI applications and solutions for strategic customers
Domain
Enterprise AI, Cloud Infrastructure, Distributed Systems
Deliverable
production ML models | product features
Required skills
Engineering organization leadership, customer delivery management, technical architecture review, team scaling, stakeholder management, strategic planning
Preferred skills
Forward-deployed engineering experience, hands-on Python/JavaScript/Java development, React/Angular/Vue frameworks, AI/ML application experience, enterprise industry domain knowledge
Technologies
Python, JavaScript/TypeScript, Java, React, Angular, Vue, Cloud Infrastructure, Distributed Systems, Git, CI/CD
Responsibilities
Lead and scale multiple FDE pods and managers; Own regional technical execution for enterprise AI apps; Coach engineering managers and build leadership pipeline; Set operating models for customer engagements; Maintain accountability for customer delivery and risks; Serve as senior technical escalation point; Enforce engineering standards; Recruit and retain high-performing teams; Partner with Sales, Product, and Industry Solution Leaders; Drive continuous improvement of engineering practices; Communicate organizational performance to senior leadership.
Seniority
Senior Director, hands-on IC with significant management span
