Veterinary Receptionist
Core
Primary point of contact for clients and pets, managing front desk operations, scheduling, and medical records in a clinical veterinary setting.
Role type
Veterinary receptionist (front desk)
Builds
Client check-in/out, appointment scheduling, and medical record management for a small animal veterinary hospital
Domain
Veterinary services / Healthcare administration
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, multi-line phone management, medical records management, payment processing, veterinary medical terminology, conflict resolution
Preferred skills
Experience with veterinary practice management software (Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet), knowledge of vaccination protocols
Technologies
Practice management software (Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet), EMR, PIMS
Responsibilities
Greet and check in clients, verify and update medical records, answer phone inquiries, process payments and invoices, communicate medical information and care instructions, coordinate with veterinary staff, maintain reception area cleanliness (via careerplan.io/jobs/8786022002-veterinary-receptionist-at-veterinarypracticepartners)
Seniority
Entry-level to Mid-level, hands-on IC