Triage Specialist - Ophthalmology - Full benefits, no weekends!
Core
Manage patient calls, schedule appointments, process pharmacy requests, and coordinate lab work for an ophthalmology clinic.
Role type
Ophthalmic Triage Specialist
Builds
Patient appointment schedules and medication distribution workflows
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Telephone communication, appointment scheduling, pharmacy request processing, lab report coordination, patient record documentation, schedule monitoring
Preferred skills
Extensive ophthalmic/optometric experience, computer proficiency (Word, Excel, Access)
Technologies
NextGen, e-Rx, Word, Excel, Access
Responsibilities
Receive and prioritize patient calls; schedule return appointments; process pharmacy requests and distribute sample drops; follow up on outside lab work; manage doctor-to-doctor and doctor-to-patient calls; monitor and adjust clinic schedules.
Seniority
Entry-level to Mid-level, hands-on IC