Senior Technical Account Manager
Core
Senior Technical Account Manager acting as a Subject Matter Expert for high-spend global enterprise accounts, managing complex multi-product strategies and operational risks.
Role type
Senior Technical Account Manager (Cluster Lead)
Builds
Multi-product operational strategies and integrations for global enterprise clients
Domain
Cybersecurity, Identity and Access Management (IAM), Cloud Security
Deliverable
client delivery
Required skills
Enterprise account management, Zero Trust architecture, AI tool utilization, Identity/Federation protocols, Executive stakeholder management, Cross-functional leadership
Preferred skills
Ping Identity suite architecture, SAML/OAuth/OpenID Connect expertise, Cross-functional task force leadership
Technologies
Ping Identity suite, SAML, OAuth, OpenID Connect
Responsibilities
Manage complex global accounts and guide multi-vendor integrations; Optimize delivery frameworks and ensure operational readiness; Act as a Cluster Lead mentoring peers and removing blockers; Support development and testing of AI-driven tools; Lead internal programs for team efficiency; Represent the company at regional events and influence Engineering/Product teams.
Seniority
Senior, hands-on IC with leadership responsibilities