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Senior Technical Account Manager

USA - Remote - Atlanta, GA💼 Full-time💰 $155,000–$155,000🗓 2026-09-18 → 2026-09-26

Core

Senior Technical Account Manager acting as a Subject Matter Expert for high-spend global enterprise accounts, managing complex multi-product strategies and operational risks.

Role type

Senior Technical Account Manager (Cluster Lead)

Builds

Multi-product operational strategies and integrations for global enterprise clients

Domain

Cybersecurity, Identity and Access Management (IAM), Cloud Security

Deliverable

client delivery

Required skills

Enterprise account management, Zero Trust architecture, AI tool utilization, Identity/Federation protocols, Executive stakeholder management, Cross-functional leadership

Preferred skills

Ping Identity suite architecture, SAML/OAuth/OpenID Connect expertise, Cross-functional task force leadership

Technologies

Ping Identity suite, SAML, OAuth, OpenID Connect

Responsibilities

Manage complex global accounts and guide multi-vendor integrations; Optimize delivery frameworks and ensure operational readiness; Act as a Cluster Lead mentoring peers and removing blockers; Support development and testing of AI-driven tools; Lead internal programs for team efficiency; Represent the company at regional events and influence Engineering/Product teams.

Seniority

Senior, hands-on IC with leadership responsibilities

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