Sr. Implementation Manager
Core
Guide clients through technical onboarding to ensure successful launch and operation of event technology platforms, translating requirements into configurations and preparing for live events.
Role type
Senior Implementation Manager (Event Technology)
Builds
Event technology ecosystem including RFID/NFC scanning, edge computing, and real-time mobile transactions for live events.
Domain
Live events, ticketing, and event technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
System integration, client onboarding, technical deployment, API testing, test planning, technical documentation, project management, troubleshooting, configuration management
Preferred skills
Event technology, ticketing, access control, credentialing, live-event operations, Postman, Advanced Excel
Technologies
RFID, NFC, Postman, API testing tools
Responsibilities
Lead technical onboarding from requirements gathering to launch readiness; translate client requirements into platform configurations; configure, test, and validate events and third-party integrations; lead client training for administrators and operators; serve as technical point of contact coordinating clients and engineering teams; develop and maintain implementation documentation and best practices.
Seniority
Senior, hands-on IC
