Sr. Solutions Architect (CustomerLake)
Core
Sr. Solutions Architect for Databricks' Customer Lake, an agentic CDP built natively into the Data Intelligence Platform, focusing on driving adoption and revenue growth by guiding strategic customers through implementation, architectural design, and identity resolution.
Role type
Senior Solutions Architect (Pre-sales/Consulting)
Builds
Customer 360 profiles, governed data products, audience activation pipelines, and agentic AI workflows for marketing campaigns.
Domain
Customer Data Platforms (CDP), Marketing Technology (MarTech), Data Engineering, Identity Resolution
Deliverable
production ML models | product features | client delivery
Required skills
Customer Data Platform (CDP) architecture, Marketing Technology (MarTech) platforms, Identity resolution, Audience activation, Next-best-action strategies, Agentic AI workflows, Cloud-native data ingestion, Data governance (Unity Catalog), SQL/Natural language query, Global System Integrator (GSI) collaboration
Preferred skills
Experience with composable-CDP architectures (Salesforce Data Cloud, Adobe, Segment, Braze), Reverse-ETL, Metric and consent governance
Technologies
Databricks, Unity Catalog, Genie, AWS, Azure, GCP, Salesforce Data Cloud, Adobe, Segment, Treasure Data, Braze
Responsibilities
Provide technical leadership for strategic customer implementations ranging from architectural design to agent deployment; Collaborate with GTM leadership to design and execute high-impact engagement strategies; Serve as a trusted advisor to CMOs and MarTech leaders to drive product adoption; Enable clients through workshops, POC execution, and development of customer-facing collateral; Influence product roadmap by translating field insights into strategic recommendations; Act as a tier-3 escalation point for complex technical challenges; Establish and refine sales qualification and POC intake processes
Seniority
Senior, hands-on IC with pre-sales/consulting focus
