Lead Retail Sales Associate
Core
Lead a team of hourly retail staff while providing expert customer consultations on cannabis products and ensuring strict state compliance.
Role type
Senior retail team lead (cannabis dispensary)
Builds
Customer sales, team operations, and regulatory compliance
Domain
Cannabis retail / Consumer health
Deliverable
product features | client delivery
Required skills
Team leadership, customer consultation, state compliance, inventory management, POS operations, conflict resolution, product knowledge (cannabinoids)
Preferred skills
Cannabis industry experience
Technologies
Point of Sale (POS) systems
Responsibilities
Lead and manage a team of hourly members including recruiting, onboarding, training, and coaching; Assist customers in selecting cannabis products through education; Verify customer documentation and ID; Perform accurate cash handling and inventory counts; Troubleshoot POS system issues; Ensure security measures and safety compliance; Assist with store opening/closing procedures and reporting.
Seniority
Senior, hands-on IC with team management