Lead Retail Sales Associate
Core
Lead a team of hourly retail staff while providing expert cannabis product consultation and ensuring strict regulatory compliance in a dispensary setting.
Role type
Lead Retail Sales Associate (Team Lead)
Builds
Cannabis product sales and customer education services
Domain
Cannabis retail / Healthcare-adjacent retail
Deliverable
product features | client delivery
Required skills
Team leadership, customer consultation, regulatory compliance, inventory management, POS operations, conflict resolution, sales techniques
Preferred skills
Cannabis product knowledge, prior cannabis industry experience
Technologies
Point of Sale (POS) systems
Responsibilities
Lead and manage a team of hourly members including recruiting, onboarding, training, and coaching; assist customers in selecting cannabis products based on their needs; verify customer ID and documentation; handle cash and manage POS transactions; perform inventory counts and stock organization; ensure store security and safety compliance; assist with onboarding and training new Wellness Advisors.
Seniority
Mid-level, hands-on IC with team management responsibilities