Field Service Engineer II (Seattle, WA)
Core
Install, troubleshoot, repair, and perform preventative maintenance on Tablo Hemodialysis Systems in clinical settings and patient homes.
Role type
Field Service Engineer II (Medical Devices)
Builds
Tablo® Hemodialysis System for dialysis care
Domain
Medical Devices / Dialysis
Deliverable
physical/clinical work
Required skills
electrical/mechanical/fluidics components knowledge, schematic diagram interpretation, preventative maintenance, calibration, hardware/software upgrades, root cause analysis, inventory management, ERP documentation, travel logistics
Preferred skills
Associates degree in Electrical/Electronics/Mechanical/Fluidics or military equivalent, valid driver's license, own transportation method
Technologies
ERP databases, Excel, Word, Outlook, PowerPoint
Responsibilities
Install and repair Tablo Dialysis Systems at customer facilities or homes; Perform scheduled preventative maintenance including calibrations and upgrades; Serve as technical SME on the Tablo product; Deliver first and second level technical support; Document service activities and manage spares inventory; Provide feedback to R&D on product performance; Support Marketing and Sales for demonstrations; Manage company assets and tools.
Seniority
Mid-level, hands-on IC