Systems Engineer - Level III
Core
Senior Systems Engineer ensuring availability, reliability, and operational health of business-critical infrastructure, applications, and services in a hybrid environment.
Role type
Senior IC Systems Engineer (NOC)
Builds
Production infrastructure and application services
Domain
IT Operations / Network Operations Center (NOC)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Incident management, observability, alerting, troubleshooting, analytical thinking, documentation, stakeholder communication, infrastructure support, automation concepts, AI/AIOps awareness
Preferred skills
Linux/Windows Server, virtualization, cloud platforms, networking (routing/switching/DNS/DHCP/VPN/firewalls), scripting (PowerShell/Python/REST APIs), runbook development, post-incident review
Technologies
SolarWinds, ServiceNow, PagerDuty, Splunk, Dynatrace, Azure Monitor, LogicMonitor, PowerShell, Python, REST APIs
Responsibilities
Respond to and manage global incidents within SLAs, monitor and triage events to reduce alert noise, lead incident bridges during production events, partner with teams to improve runbooks and escalation paths, adopt AI-enabled operational practices, participate in rotating shifts and on-call duties
Seniority
Senior, hands-on IC
