Senior Technical Specialist
Core
Senior Technical Specialist providing hands-on operational support, technical governance, and incident/problem management for Optus's Cloud and CaaS network infrastructure.
Role type
Senior IC network operations specialist (Cloud/CaaS)
Builds
Network reliability, service quality, and operational stability for Optus's mobile, broadband, and digital solutions.
Domain
Telecommunications / Cloud Infrastructure / CaaS
Required skills
Cloud native technologies, Virtualised technologies, Service Operations, Cloud Infrastructure, CaaS layer, NaaS, container-based applications, vendor management, root cause analysis, change governance, automation use cases, security governance
Preferred skills
Professional qualifications in Engineering/Telecommunications, stakeholder influence, strategic network evolution guidance
Technologies
Cloud Infrastructure, CaaS, NaaS, container-based applications, virtualised Applications
Responsibilities
Resolve complex faults and perform root cause analysis; drive improvements in fault rates and service quality; review and approve network changes and new technology deployments; support network expansion and upgrades; provide service reporting and technical insights; contribute to automation use cases and alarm tuning; participate in Change Advisory Boards and manage vendor access certification.
Seniority
Senior, hands-on IC
