Front Office Specialist
Core
First point of contact for patients, managing check-in/out, scheduling, and administrative support in an eye care clinic.
Role type
Front Office Specialist (Medical Office)
Builds
Patient check-in/out flow, appointment scheduling, and office operations
Domain
Healthcare / Eye Care
Deliverable
client delivery
Required skills
Customer service, phone etiquette, insurance verification, payment collection, patient flow management, cash handling, Microsoft Office proficiency
Preferred skills
Medical office experience, optometry/ophthalmology experience
Responsibilities
Greet patients and answer phones, verify insurance authorizations, collect payments, manage patient flow, perform daily cash reconciliations, maintain office cleanliness
Seniority
Entry-level to Junior
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