Insurance System Operations Analyst
Core
Support insurance operations by triaging issues, documenting incidents, and ensuring policy workflows remain accurate and compliant.
Role type
Insurance System Operations Analyst
Builds
Insurance policy administration workflows and customer experience processes
Domain
Life Insurance Technology
Deliverable
dashboards & analysis
Required skills
Policy administration, compliance, incident documentation, process improvement, SQL, Google Workspace, analytical mindset
Preferred skills
U.S. insurance industry experience, SQL proficiency
Technologies
Google Workspace, Slack, SQL
Responsibilities
Investigate issues affecting policy administration, document operational incidents and track trends, assist with internal triage of product inquiries, process financial and administrative tasks for new launches, execute manual procedures to ensure compliance, identify process inefficiencies, escalate high-impact issues
Seniority
Entry-level to Junior
