Delivery and Operation Manager
Core
Drive end-to-end delivery excellence and operational effectiveness for Product and R&D organizations, ensuring initiatives move smoothly from planning to execution.
Role type
Senior Delivery and Operations Manager
Builds
Cross-functional initiatives, SDLC/PDL processes, delivery visibility dashboards, and operational workflows for ecommerce risk intelligence platform.
Domain
Ecommerce, Fraud Prevention, Risk Intelligence, SaaS
Deliverable
product features
Required skills
Cross-functional project leadership, SDLC/Product Development Lifecycle management, Agile methodologies, Stakeholder alignment in matrix organizations, Process improvement, Jira administration, Data-driven reporting
Preferred skills
Experience with system implementations, Budget tracking, Technical understanding of engineering workflows
Technologies
Jira
Responsibilities
Own and drive cross-department delivery from planning through execution; Lead complex cross-team initiatives coordinating multiple R&D teams; Lead annual and quarterly planning processes; Drive and maintain SDLC/PDL processes; Create and maintain delivery visibility through dashboards and KPIs; Identify bottlenecks and lead continuous improvement initiatives; Facilitate collaboration in a matrix organization.
Seniority
Mid-Senior, hands-on IC