Director, Product Management
Core
Leads cross-functional teams to define and execute product strategies for Tekion's Service (Fixed Ops) portfolio, overseeing the lifecycle from ideation to launch of AI-native agents and intelligent workflows.
Role type
Director, Product Management (Service/Fixed Ops)
Builds
AI-native agents, intelligent workflows, and production-grade capabilities for the automotive retail service and repair order lifecycle.
Domain
Automotive retail / SaaS / AI
Deliverable
production ML models | product features
Required skills
Product strategy, AI/ML product development, commercial acumen (pricing/packaging/ARR), team leadership, market analysis, KPI definition, Agile methodologies
Preferred skills
MBA, thought leadership in automotive retail or B2B ERP SaaS, work order management platform experience
Technologies
Cloud-native platforms, AI/ML frameworks, Agile tools
Responsibilities
Develop and communicate product vision and strategy for the Service portfolio; Analyze market trends and competitive landscape to inform product decisions; Define and ship AI-native products and agents; Establish and monitor KPIs for product success; Collaborate with cross-functional teams to drive adoption and monetization; Own the commercial case including pricing and path to ARR growth; Drive continuous improvement in the product development lifecycle; Lead, mentor, and manage a team of product managers
Seniority
Director, hands-on IC with team leadership