Clinic Supervisor
Core
Oversee and direct daily activities of staff in a high-volume Oculoplastic sub-specialty clinic, ensuring smooth operations and good patient relations.
Role type
Clinic Supervisor (Administrative Lead)
Builds
Patient service operations, scheduling, and administrative workflows for an Oculoplastic clinic
Domain
Healthcare / Ophthalmology / Oculoplastic Surgery
Required skills
Staff training and supervision, Patient registration and scheduling, Insurance authorization and compliance, Electronic medical record documentation, Financial collections, Regulatory compliance monitoring
Preferred skills
Ophthalmology system experience, Medical terminology, Knowledge of medical insurance coverage
Responsibilities
Train new patient service coordinators and lead current PSC staff and medical office coordinators, Manage weekly schedules to ensure adequate coverage, Obtain pre-certification/authorization from payors for clinical procedures, Educate patients on coverage and payment responsibilities, Monitor registration workflow and implement improvements, Act as primary resource for interdisciplinary divisions and the Fellowship program