Mob Link Social Health Care Coordinator
Core
Provide culturally safe, person-centred, short-term coordination for Aboriginal and Torres Strait Islander people facing barriers to health and social services, facilitating warm referrals and safe transitions between care settings.
Role type
Social Health Care Coordinator (Case Management)
Builds
Short-term coordination plans and warm referrals to housing, mental health, domestic and family violence, and other social health services.
Domain
Indigenous health and social services
Deliverable
client delivery
Required skills
Case management, culturally safe engagement, service navigation, advocacy, transition planning, documentation
Preferred skills
Experience working with Aboriginal and Torres Strait Islander communities
Technologies
None stated
Responsibilities
Build culturally safe engagement with clients to identify priorities and barriers; Provide short-term, goal-focused coordination for clients navigating health and social systems; Identify and explain internal and external service options; Action referrals and follow up to confirm connection; Coordinate with hospitals, primary care, and community providers to support safe transitions; Advocate with and for clients to address practical access barriers; Maintain clear documentation of goals, referrals, and transition plans.
Seniority
Mid-level, hands-on IC