Intake and Assessment Coordinator
Core
First point of contact for people seeking support, conducting comprehensive assessments to identify needs and connect participants with appropriate services.
Role type
Intake and Assessment Coordinator
Builds
Person-centred recovery and care plans, referral pathways, and wraparound support networks.
Domain
Mental health and community support services
Required skills
Biopsychosocial assessment, risk assessment, crisis intervention, brief interventions (CBT, DBT, ACT, Motivational Interviewing), service coordination, documentation, culturally responsive support
Preferred skills
Experience with Aboriginal and Torres Strait Islander peoples, LGBTIQ+ communities, and culturally and linguistically diverse populations
Technologies
Microsoft Office, client information systems
Responsibilities
Conduct comprehensive biopsychosocial assessments, apply risk assessment and crisis intervention procedures, coordinate wraparound supports with families and providers, provide brief interventions, maintain accurate clinical records, build referral pathways with stakeholders
Seniority
Mid-level, hands-on IC