Senior Manager, IT
Core
Lead enterprise IT strategy, administration, and the shift from reactive support to engineered solutions (automations, integrations) for a direct-to-consumer pet food company.
Role type
Senior Manager, IT (Hands-on IC with team leadership)
Builds
Enterprise IT roadmap, automated workflows, API integrations, internal tooling, and standardized IT infrastructure.
Domain
Technology / IT Operations / SaaS / Direct-to-Consumer
Deliverable
production ML models | product features | infrastructure
Required skills
Enterprise IT strategy, team management and coaching, automation and integration design, Python scripting, SaaS architecture, vendor management, SLA definition, networking, IAM, endpoint management.
Preferred skills
Experience with Google Workspace (Mac), Okta, MDM tools (Jamf, Kandji, Intune), Slack, Zoom, Meraki, enterprise-grade AI tools.
Technologies
Google Workspace, Okta, Jamf, Kandji, Intune, Slack, Zoom, Meraki, Python, iPaaS
Responsibilities
Lead enterprise IT strategy and roadmap; manage and mentor the IT team; build automations and integrations to eliminate manual work; serve as hands-on technical expert on systems, networking, and IAM; drive technology experience across offices; manage technical onboarding/offboarding; identify cost savings through vendor management.
Seniority
Senior, hands-on IC with team leadership