Customer Service Consultant
On-site
Core
Provide phone and email customer service, sales, and support for residential customers, converting enquiries into sales opportunities.
Role type
Customer Service Consultant (Sales & Support)
Builds
Customer service interactions and sales conversions for residential pest control, hygiene, and indoor plant care services.
Domain
Pest control, hygiene, and indoor plant care services
Deliverable
client delivery
Required skills
inbound call handling, outbound sales calling, customer query resolution, appointment scheduling, database management, verbal communication, problem-solving, multi-tasking
Preferred skills
ability to work under pressure, team collaboration, data entry accuracy
Technologies
multiple database systems, email programs