Mumbai - Walk in Interview
Core
Deliver customer service via phone, email, and chat to resolve inquiries and provide resolutions according to client guidelines.
Role type
Customer Service Representative
Builds
Customer support interactions for global clients
Domain
Business Process Outsourcing (BPO)
Deliverable
client delivery
Required skills
Spoken communication, Customer service, Multi-tasking, Ethical upselling, Adaptability
Preferred skills
International call center experience, Undergraduate degree
Technologies
Voice, Email, Chat platforms
Responsibilities
Answer customer queries, Provide resolutions, Upsell/cross-sell services, Adhere to shift schedules
Seniority
Entry-level / Junior
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