Strategy & Operations Principal, Driver Operations
Core
Lead strategy and operations for driver workflows, managing frontline teams and driving financial/operational targets for transit services.
Role type
Senior IC strategy & operations principal (driver operations)
Builds
End-to-end driver operations projects, service launches, and continuous improvement initiatives
Domain
Transportation / Mobility / Public Transit
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, team leadership, financial analysis, process improvement, project management, data analysis, cross-functional collaboration, stakeholder management, operational execution, problem solving
Preferred skills
Entrepreneurial mindset, autonomous execution, multi-tasking, delegation, creative solutioning
Technologies
N/A
Responsibilities
Own achievement of monthly, quarterly, and annual operations and financial targets; Directly manage, mentor, and motivate a team of hourly specialists; Engage in strategic decision-making and rigorous project planning; Manage daily operations to ensure successful service launches and smooth ongoing operations; Conduct frequent analysis of operational data to track team performance and support data-driven decision making; Collaborate with Product, Partner Success, Sales, Expansion, and Operations teams to deliver projects
Seniority
Principal, hands-on IC with mentorship
