Country Enterprise Resilience Manager
Core
Lead and support Citi's Enterprise Resilience programme across the country, ensuring business continuity, crisis management, and invocation readiness.
Role type
Senior IC Enterprise Resilience Manager
Builds
Business Impact Analyses (BIAs), Business Recovery Plans (BRPs), Crisis Management Plans (CMPs), and Country Crisis Management Plans (CCMPs)
Domain
Financial services / Business Continuity & Operational Resilience
Required skills
Enterprise Resilience, Business Continuity, Crisis Management, Operational Resilience, Programme Management, Risk Management, Compliance, Stakeholder Management, Matrix Environment Navigation, Technology Resilience
Preferred skills
CBCP, BCI, DRII certifications, Information Technology background
Technologies
CENS, Everbridge
Responsibilities
Lead implementation of Enterprise Resilience Policy and Standards; Oversee development of BIAs, BRPs, and CMPs; Coordinate business continuity testing and tabletop exercises; Monitor country-level KPIs and remediation actions; Coordinate country response to crisis events; Maintain employee contact information for crisis communications; Support pandemic preparedness and Return to Office coordination.
Seniority
Senior, hands-on IC