Technology Support Lead - Resiliency Portfolio
Core
Lead resiliency governance, testing, and operational stability for a portfolio of Asset & Wealth Management applications, ensuring regulatory readiness and disaster recovery capabilities.
Role type
Senior IC technology support lead (resiliency & operations)
Builds
Resilience testing programs, audit-ready evidence, and operational stability for financial applications
Domain
Financial services (Asset & Wealth Management) + IT Operations
Required skills
IT service troubleshooting, application resiliency, business continuity, disaster recovery, operational risk, audit evidence management, stakeholder management, enterprise AI validation, observability, monitoring, incident/problem/change management
Preferred skills
Cyber recovery practices, data restore validation, recovery runbooks, control testing, data reporting
Technologies
AI, Cloud, Network Security, Observability tools
Responsibilities
Own resiliency governance including documentation and testing plans; Lead and coordinate resiliency tests (disaster recovery, cyber recovery, data restoration); Advise application owners on resiliency planning and control standards; Prepare portfolio reporting to support audit readiness; Coordinate scheduled exercises including weekend testing; Lead team adoption of enterprise-authorized AI for incident triage; Monitor production environments and manage incident/problem/change management for full-stack systems.
Seniority
Senior, hands-on IC
