Head of Master Reference Data Operations MD (C16)
Core
Senior leadership role overseeing global Master Reference Data Operations to drive transformation, efficiency, and innovation in reference data services for Markets, Services, Banking, and Wealth.
Role type
Senior IC Head of Operations (Reference Data)
Builds
Governed, high-quality, scalable reference data ecosystem serving risk, regulatory compliance, and front-to-back business operations.
Domain
Financial Services / Banking Operations
Required skills
Global financial institution operations leadership, large-scale transformation program management, client lifecycle management, entity data management, document operations, account services, security operations, corporate action operations, pricing operations, strategic planning, budget management, risk assessment, team leadership and mentorship, regulatory landscape familiarity.
Preferred skills
Six Sigma, Agile, Lean certifications, consulting firm transformation experience, master's degree.
Technologies
Master Agreement Central (MAC), Citi's ecosystem systems, GFCID systems.
Responsibilities
Design and execute large-scale Client Lifecycle Management and operational transformation programs; Drive digitization and automation strategies; Implement operational best practices and standardize global workflows; Partner with innovation labs and technology partners; Develop and execute medium- to long-term strategic plans; Build and manage relationships with key stakeholders; Manage status, issues, and risks for senior management; Exercise control over budget and contribute to policy formulation; Assess risk in business decisions; Promote a culture of continuous improvement; Lead, develop, and mentor a diverse global team.
Seniority
Senior, hands-on IC with strategic oversight