Senior Manager, Business Operations & Program Management
Core
Run the operating model, governance, and program management for XOPP to enable clarity, speed, and accountability across a matrixed, multi-market organization serving consumers and merchants.
Role type
Senior Manager, Business Operations & Program Management
Builds
Operating models, governance frameworks, processes, reporting systems, and new ways of working for XOPP.
Domain
Fintech / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Complex project management, global process improvement, financial/budget oversight, cross-functional stakeholder liaison, data-driven insights, structured problem-solving, program/portfolio management (Agile, Lean Six Sigma), planning/reporting tools (Jira, Smartsheet, MS Project, Clarity, Tableau), AI/automation application.
Preferred skills
Large-scale transformation/change management, partnering with Product/Design/Engineering, influencing without authority, storytelling for senior audiences, regulated industry experience (payments/fintech), MBA.
Technologies
Jira, Smartsheet, MS Project, Clarity, Tableau
Responsibilities
Lead complex projects to optimize operational processes; drive global process improvements; provide oversight for financial, budget, and headcount targets; coordinate governance and reporting; track risks and dependencies; apply data, AI, and automation to improve operations.
Seniority
Senior Manager, hands-on IC with strategic oversight