Service Analyst (UAE Nationals Only) - DUBAI
Core
Managing client account relationships, resolving customer inquiries, and driving product penetration for Corporate & Government (CG) clients.
Role type
Client Account Relationship Manager
Builds
Client relationships and product adoption for CG customers
Domain
Banking / Corporate & Government Services
Deliverable
client delivery
Required skills
Client relationship management, customer needs analysis, product sales, compliance adherence, risk assessment, process improvement, KYC/AML knowledge
Preferred skills
Analytical thinking, automation, digital strategy preparation
Technologies
None explicitly stated
Responsibilities
Execute day-to-day customer service activities to resolve inquiries; advise clients to mobilize funds and buy products; review product penetration and identify sales opportunities; ensure compliance with KYC/AML and operational risk mitigants; drive digitization strategy for clients; complete documentation for transaction/investment needs.
Seniority
Mid-level (3-5 years experience)
