Applications Support Sr Analyst - Asst. Vice President
Core
Provides technical and business support for Citi Applications, ensuring system stability, efficiency, and effectiveness for users and the business.
Role type
Senior IC Application Support Analyst
Builds
Maintains and supports production application systems and operating environments
Domain
Financial Services / Application Operations
Required skills
Application support, risk reconciliation, technical documentation, contingency planning, stakeholder liaison, bug fix prioritization, system monitoring, compliance adherence
Preferred skills
Programming languages, problem management tools, analytical skills, workload planning
Technologies
Application support tools, monitoring tools, problem management tools
Responsibilities
Perform same day risk reconciliations, manage application systems in daily operations, develop technical support documentation, act as liaison between users and technology groups, participate in application releases, assess risk and impact of production issues, coach new recruits
Seniority
Senior, hands-on IC