Asistente de Operaciones Logísticas
Core
Support real-time service excellence and manage the driver fleet for last-mile delivery operations in Peru.
Role type
Logistics Operations Assistant
Builds
Last-mile delivery services for corporate clients
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Fleet management, SLA compliance monitoring, incident resolution, process deviation identification, stakeholder communication, protocol adherence monitoring, delay analysis, opportunity identification
Preferred skills
Microsoft Excel, Tableau
Responsibilities
Maintain service levels within SLA with corporate clients, manage the driver fleet and handle daily incidents, identify delivery process deviations, coordinate communication between dispatch, fleet, and recipients, monitor protocol compliance, track delivery delays, detect service improvement opportunities, log daily interactions
Seniority
Junior, hands-on IC
