Sr. Business Analyst (Starlink Enterprise)
Core
Analyze Starlink enterprise customer data to create reporting, recommendations, and tooling that improve customer experience and internal operations.
Role type
Sr. Business Analyst (Analytics & Operations)
Builds
Dashboards, automated analytics tools, and data pipelines for Starlink Business Operations
Domain
Satellite internet / Space technology / Enterprise SaaS
Deliverable
dashboards & analysis
Required skills
SQL, data visualization (Tableau/Power BI/Looker), Python or R, data integrity management, requirement gathering, cross-functional collaboration
Preferred skills
Advanced SQL (joins, views, optimization), ETL development, automation scripting (VBA/Python/C#), project management, technical communication
Technologies
SQL, Python, R, Tableau, Power BI, Looker, VBA, C#
Responsibilities
Conduct SQL analyses to identify customer issues and opportunities; Define and develop department-level metrics and dashboards; Integrate with business levels to understand workflows and identify gaps; Develop automation to accelerate revenue and mitigate risk; Own data integrity and reporting quality; Train internal and external teams on tool usage; Collaborate with software teams on data structure for future use cases; Support new market launches and strategic initiatives
Seniority
Senior, hands-on IC
