SaaS Operations Engineer
Core
Building a centralized capability to run and improve new generation SaaS-based payment platforms, focusing on capacity management, change management, automation, and monitoring.
Role type
SaaS Platforms Operations Engineer
Builds
Global SaaS payment platforms
Domain
Financial services / Business payments / SaaS infrastructure
Deliverable
infrastructure
Required skills
Server administration (Windows Server, Linux), SQL/SQL Server, API technologies, scripting/automation (Jenkins), alerting and monitoring configuration (Elastic, Grafana), incident recovery, service restoration, uptime reporting, standard operating procedures
Preferred skills
SWIFT and/or SIC operations knowledge, experience in global operations, business-savviness
Technologies
Jenkins, Elastic, Grafana, SQL Server, Windows Server, Linux
Responsibilities
Scope, configure, and review alerting and monitoring for production incidents; restore services during incidents and update recovery runbooks; configure and deliver new services to the platform; develop availability and uptime reporting; participate in out-of-hours on-call rotation
Seniority
Individual Contributor