Technical Instructor
Core
Deliver high-impact instructor-led training (virtual and in-person) for customers, partners, and internal teams on Workato's iPaaS platform to help them gain skills and confidence in automation and AI.
Role type
Technical Instructor / Trainer (via careerplan.io/jobs/8548962002-technical-instructor-at-workato)
Builds
Workato Academy training modules, certification exams, and supporting documentation
Domain
Enterprise iPaaS / Integration Platform as a Service (iPaaS)
Deliverable
product features
Required skills
Technical instruction, training delivery, curriculum design, live demonstrations, troubleshooting, content development, stakeholder collaboration, technical writing, learning experience design, product knowledge translation
Preferred skills
iPaaS or AI solutions background, experience in technical training or enablement, understanding of integration technologies
Technologies
Workato platform, iPaaS tools, integration technologies
Responsibilities
Design and develop training materials (presentations, labs, documentation); Lead in-person and virtual training sessions; Provide live demonstrations and guided labs; Assist in developing and delivering certification exams; Troubleshoot technical issues during training sessions; Update training materials to align with product updates and best practices
Seniority
Mid-level, hands-on IC
