IT Manager
Core
Own and manage global IT operations including infrastructure, endpoints, networks, and support for a large organization.
Role type
Senior IT Manager (hands-on IC)
Builds
IT operations, infrastructure, and support services for global teams
Domain
Enterprise IT Operations / Infrastructure
Deliverable
infrastructure
Required skills
Google Workspace administration, macOS administration, endpoint management (MDM), network infrastructure management, vendor management, incident management, team leadership, IT service management (ITSM)
Preferred skills
AWS/GCP cloud platforms, AI automation, scripting, ISO 27001/SOC 2 frameworks, advanced enterprise network configuration
Technologies
Google Workspace, Slack, Zoom, Kandji, Jamp cloud, MDM, Wi-Fi, Ethernet, VLANs, APs, Switches, Firewalls
Responsibilities
Administer Google Workspace and collaboration tools; manage macOS and Windows endpoints via MDM; oversee employee lifecycle and access provisioning; manage vendors and cost optimization; maintain wired, wireless, and virtual network infrastructure; manage incidents and operational processes; lead and mentor IT specialists and support technicians
Seniority
Senior, hands-on IC