Salesforce Administrator
Core
Build and maintain Salesforce automation (Flows) and data models to support complex insurance lifecycles and agent operations.
Role type
Salesforce Administrator (Intermediate/Advanced)
Builds
Automated insurance workflows, data migrations, and support for agent-facing systems
Domain
Life Insurance Technology
Required skills
Salesforce Flow Builder (Record-Triggered, Screen, Autolaunched), Data Loading (Demand Tools), Security Configuration (OWD, Sharing Rules, Permission Sets), Reporting, Troubleshooting Automations
Preferred skills
Agentforce Specialist certification, Amazon Connect/CTI integrations
Technologies
Salesforce, Demand Tools, Amazon Connect
Responsibilities
Translate ambiguous business requests into scalable technical solutions; Design, build, and maintain intermediate to advanced Flows; Manage complex data models and perform precise data loading; Rapidly troubleshoot security/visibility configurations and automation failures; Balance long-term project tickets with day-to-day support
