Senior ServiceNow Developer
Core
Design, configure, and develop enterprise ServiceNow solutions across ITSM, ITOM, HRSD, and IRM while establishing platform governance and automation.
Role type
Senior ServiceNow Developer (Enterprise Platform)
Builds
ITSM, ITOM, HRSD, and IRM solutions; enterprise integrations; automated workflows and service catalogues.
Domain
Enterprise IT Service Management / IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development and configuration, Integration Hub and API integration, CSDM and CMDB data architecture, platform scripting and workflow automation, ITIL practices, Agile/Lean delivery
Preferred skills
CSA or CIS certifications, experience in utilities or critical infrastructure, HRSD and IRM domain knowledge
Technologies
ServiceNow, Integration Hub, APIs, CMDB, Service Catalogue
Responsibilities
Design and develop ServiceNow solutions across multiple modules, build integrations and automation, implement CSDM and CMDB standards, configure service catalogues and workflows, support ITOM capabilities, provide technical input from scoping to deployment, identify process simplification opportunities, maintain security and governance standards, collaborate with stakeholders, provide technical documentation and upskilling
Seniority
Senior, hands-on IC
