Data Analyst - CoreOps
Core
Design and maintain operational KPIs, dashboards, and standards for Non-Payments products (Business Account, subscriptions, electronic invoicing) to ensure reliability and drive improvement for merchants in Latin America.
Role type
Data Analyst (Operations)
Builds
Operational dashboards, KPIs, and reliability standards for payment and financial products
Domain
Fintech / Payments / Latin America
Deliverable
dashboards & analysis
Required skills
SQL, BI tools (Looker, Power BI, Tableau), operational data analysis, SLO/SLA definition, cross-functional stakeholder management, Spanish and English
Preferred skills
Fintech or payments operations experience, digital financial products knowledge, subscription billing/dunning familiarity, tax/e-invoicing concepts in LATAM
Technologies
SQL, Looker, Power BI, Tableau
Responsibilities
Design and maintain operational KPIs and dashboards across Non-Payments products; Define minimum operational standards (SLOs, SLAs) and track performance; Own operational routines such as reconciliations and exception handling; Act as operational point of contact for external providers using data and metrics; Partner with Product, Engineering, and Finance teams to deliver data-driven insights.
Seniority
Individual Contributor