Senior Rehabilitation Case Manager
Core
Manage complex rehabilitation, return to work, conduct, performance, and employee relations matters while developing policies and providing risk-based advice to support workforce wellbeing and compliance.
Role type
Senior Rehabilitation Case Manager (HR & Industrial Relations)
Builds
Rehabilitation and return-to-work plans, workplace adjustment arrangements, and People and Capability policies.
Domain
Australian Public Service (APS) / Human Resources / Workplace Health and Safety
Required skills
Complex case management, rehabilitation frameworks, risk assessment, policy development, stakeholder engagement, conflict resolution, analytical research, confidentiality management
Preferred skills
Strategic workforce planning, training and coaching, legislative compliance, change management
Technologies
APS Integrated Leadership System (ILS), Comcare systems, Microsoft Copilot (administrative support only)
Responsibilities
Manage complex rehabilitation and return-to-work cases; Provide expert advice on fitness for duty and workplace adjustments; Develop and monitor rehabilitation plans; Coordinate with medical practitioners and rehabilitation providers; Identify and manage psychosocial and WHS risks; Conduct research and reporting for policy development; Build organizational capability through training; Maintain confidential case documentation.
Seniority
Senior, hands-on IC with strategic influence