Technical Consultant II
Core
Post-sales technical consultant guiding customers in adopting Workato's iPaaS platform for integration and automation.
Role type
Technical Consultant II (Post Sales)
Builds
Enterprise integration and automation workflows on the Workato platform
Domain
Enterprise SaaS, iPaaS, App Integration
Deliverable
client delivery
Required skills
Solutions and implementation consulting, Integration platform expertise, System design principles, Database technologies (SQL, Postgres), Cloud and on-premise infrastructure management, SDLC and integration troubleshooting, Technical documentation
Preferred skills
Experience with cloud business apps (Workday, NetSuite, Salesforce, ServiceNow, SAP), Web development frameworks (JS frontend/backend), OEM or embedded SaaS solutions, Third-party integration embedding (iFrames)
Technologies
Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite, SQL, Postgres, JS
Responsibilities
Onboard new customers and provide technical consulting/guidance, Gather requirements and lead solution design, Share best practices on deployment and governance, Collaborate with Product/Engineering on platform enhancements, Act as a customer evangelist and advocate, Conduct post-onboarding health checks and optimization guidance, Create technical content (presentations, demos, courses), Deliver customer service and manage multiple projects
Seniority
Mid-level, hands-on IC