Benefit Specialist Trainee - Long Term Disability
Core
Entry-level trainee responsible for learning to adjudicate complex long-term disability claims using critical thinking and independent judgment.
Role type
Entry-level claims adjudicator trainee
Builds
Claims decisions and recommendations for long-term disability products
Domain
Insurance / Employee Benefits
Required skills
Critical thinking, independent judgment, analytical thinking, problem solving, attention to detail, mathematical aptitude, PC skills, multitasking, customer service
Preferred skills
College degree, customer service experience, decision making experience
Technologies
Claims systems, reporting tools
Responsibilities
Manage a caseload of complex claims, analyze technical and complex contractual knowledge to ensure appropriate eligibility and liability decisions, verify ongoing liability and develop strategies for return-to-work opportunities, produce objective documentation and technical rationale for claim determinations, coordinate information with other products, provide timely customer service and respond to inquiries, maintain service and quality standards on assigned claims.
Seniority
Entry-level, trainee with mentorship