Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App)
Core
Own the end-to-end customer onboarding journey (KYC, account opening, activation) and drive growth mechanics (referrals, incentives) for the Crypto.com App, while extending capabilities across multiple product surfaces and managing a trading product slice.
Role type
Senior Product Manager (Onboarding & Growth)
Builds
Crypto.com App onboarding platform, KYC flows, activation features, referral systems, and trading onboarding integrations.
Domain
Consumer Fintech / Cryptocurrency / Regulated Financial Services
Required skills
Consumer onboarding strategy, KYC/identity verification management, growth funnel optimization, cross-functional leadership, regulatory compliance navigation, trading product fundamentals, roadmap ownership, stakeholder alignment.
Preferred skills
Consumer crypto product experience, multi-asset trading knowledge, prediction markets or sports betting familiarity, multi-market regulatory adaptation.
Technologies
None explicitly stated
Responsibilities
Define roadmap for compliant account opening and identity verification; optimize activation and referral mechanics to improve time-to-first-value; adapt onboarding capabilities across different product surfaces; collaborate with Trading team to connect onboarding to first trade; align Engineering, Design, Compliance, and Marketing on priorities and launch decisions.
Seniority
Senior, hands-on IC