VP, Business Solutions Lead
Core
Optimize operations and technology across the customer/employee journey, serving as the initiative owner for transformation initiatives connecting Underwriting, Ops, IT, and Data functions.
Role type
VP, Business Solutions Lead (Strategy & Transformation)
Builds
Enterprise-wide operational analytics, automation strategies, and technology-driven workflows for Underwriting and Operations.
Domain
Insurance (Commercial & Specialty) Operations and Technology
Required skills
Strategic planning, cross-functional transformation leadership, operational analytics, business requirements definition, market insights, Underwriting systems expertise (DuckCreek, Guidewire, Unqork, UW Platforms), automation strategy, Agile delivery.
Preferred skills
Process mapping, Lean Process Improvement, Agile/Scrum frameworks, insurance product lifecycle knowledge, consulting experience, large commercial insurer experience, Certified Product Manager.
Technologies
Unqork, Image Right, Policy Decisions Evolution, Policy Writer, DuckCreek, Guidewire, UW Platforms.
Responsibilities
Partner with Strategic Ops leaders to analyze customer/employee journeys and identify improvement opportunities; Define short- and long-term Ops and Tech roadmaps; Lead implementation of technology and analytics-enabled workflows; Participate in the development of the Triangulation Center of Excellence (CoE) to support enterprise-wide objectives.
Seniority
VP, strategic leadership & enterprise-wide impact