Forward Deployed Operations
Core
Synthesize disconnected operational streams (sales, underwriting, carrier relations) to identify critical problems and build AI agents, internal tools, and workflow automations that remove friction.
Role type
Forward Deployed Operations Engineer (Product & Operations)
Builds
AI agents, internal tools, workflow automations, dashboards
Domain
Commercial Insurance, AI/Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, Python or TypeScript, AI coding tools (Cursor, Claude Code), product intuition, operational empathy, business outcome measurement
Preferred skills
LLMs, AI agents, voice AI, insurance/fintech domain knowledge, startup experience
Technologies
SQL, Python, TypeScript, Cursor, Claude Code
Responsibilities
Embed with operators to learn end-to-end workflows; run daily operations (follow-ups, communications, calls); prototype and ship automations; instrument work with data and dashboards; translate operational pain into product requirements; context-switch across functions based on urgency
Seniority
Mid-level, hands-on IC
